customer service: 1-800-327-0074 Get great deals in our Closeouts Section! Click here to flip through our print catalogs online! cart  |  customer service  |  order tracking
| advanced search
Click here to go to the Baseball main page
anaconda »   baseball    basketball    field hockey    football    lacrosse    memorabilia    soccer    softball    tennis    track and field    volleyball    wrestling   
Baseball
Basketball
Field Hockey
Football
Lacrosse
Memorabilia
Soccer
Softball
Tennis
Track and Field
Volleyball
Wrestling
view: All Categories
Alaska ASAA
Babe Ruth Store
Boys & Girls Club
Closeouts
Custom Sports
Kingston Varsity Club Store
Rock Basketball
Saint Francis Prep Store
St. Mary's Prep Store
Ump Store
About Anaconda
Contact Information
Customer Service
Employment
Opt-in Email Sign Up
Order Tracking
Click here to Shop, Rock and Roll at the official site of The Rock basketball.
Shoot THE ROCK Basketball
Customer Service:   Contact Information    F.A.Q.    Order Tracking   Privacy Policy   Terms
Welcome to the Anaconda Sports Customer Service Page
To better serve you our customer service is divided into the four areas listed below.
1. To check on the status of an order, please visit the order tracking page listed on our Web site. On this page you can enter your UPS tracking number or your order number and destination zip code in order to obtain the latest information about the current location of your order. After your order ships from Anaconda Sports, UPS sends a shipping notification to the same e-mail address listed on the Internet order.

a. If you are unable to track your order via the order tracking page on our Web site or if you experience any problems with being able to receive the UPS e-mail notification, then please call customer service at 1-800-327-0074 or please fill out the Customer Service Form listed at the bottom of this page.

2. If you are returning an item, please fill out the Customer Service Form located at the bottom of this page.

a. Please Note: If you are returning an item, for faster service please call our customer service department directly at 1-800-327-0074. Our customer service department is open Monday - Friday, 8am - 5pm EST.

All returns are subject to a 25% restocking fee. Requests for return of goods must be received within thirty (30) days of the invoice (except defects). Any item deemed defective will be credited, replaced, and returned to you freight prepaid. The same stock number, color, and size will be replaced. No refunds or exchanges will be made outside of the warranty period. Closeouts and any undergarments that have been worn are non-returnable. Please be advised that manufacturers require us to return merchandise for their inspection. Therefore, it may take some time to resolve the situation. All manufacturers decisions prevail.

The return item must be in its original condition, including all tags, packaging and accessories. You will receive a prompt exchange or refund, excluding shipping charges. Merchandise purchased with a credit card will be credited to the card used for that transaction.

b. BAT WARRANTIES
Your new aluminum/composite bat carries up to a one-year manufacturer’s warranty against defects.

NEW BATS [UNUSED/UNOPENED]
All unused, new bats in their original “shrink wrapped” packaging may be returned to Anaconda Sports within 30 days of purchase. Please call Anaconda Sports at (800) 327-0074 for a Return Authorization. Unless products are defective or shipped in error, shipping charges are not refundable. If you return a Bat to Anaconda Sports that is out of its original packaging it will be shipped back to you at your expense.

DEFECTIVE OR DAMAGED BATS
All defective or damaged aluminum/composite bats must be returned to the manufacturer. Defective or damaged bats may be returned to the manufacturer for exchange within one year of the purchase date. The bat manufacturer's phone numbers are shown below for your convenience. Please call them directly to obtain a return authorization number (RA#). We recommend that you keep your bat invoice as your proof of purchase.

Anaconda Sports/Trump Bats: (800) 327-0074
Anderson Bats: (888) 777-4487
BamBooBat: (718) 698-0775
Combat Bats: (866) COMBATS
DeMarini Bats: (800) 937-2287
Easton Bats: (888) 259-1297
Louisville Bats: (800) 282-2287
Miken Bats: (877) 807-5291
Mizuno Bats: (800) 966-1234
Nike Bats: (800) 344-6453
Rawlings Bats: (877) 225-1041
Schutt Bats: (800) 426-9784
Worth Bats: (800) 282-9637

Wood bats carry no warranty or guarantees.

3. For general customer service questions please contact our customer service department by filling out the Customer Service Form listed at the bottom of this page or call customer service directly at 1-800-327-0074. You can also visit our Frequently Asked Questions page.
4. For questions regarding the products we offer or to obtain quantity price quotes for your league or team contact our Team Sales Department at 1-800-327-0074 or email sales@anacondasports.com.
Anaconda Sports Customer Service Form
(R) Your Name:
(R) Your Email:
Your Phone Number:
Your Customer ID # (if known):
Your Order Number:
Reason For Return (if applicable):
Subject:
Your Message:
Send your Message:

(R) - denotes a required field.
anaconda »  baseball  basketball  field hockey  football  lacrosse  memorabilia  soccer  softball  tennis  track and field  volleyball  wrestling 
Customer Service: 1-800-327-0074 cart | customer service | order tracking | privacy policy Copyright © 2008 Anaconda Sports, Inc.